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Tuesday, June 4, 2019

Motivation in a Pharmaceutical Company in Greece

Motivation in a pharmaceutical Company in GreeceThe pharmaceutic heavens faces stiff competition still a motivated salesforce burn down provide competitive advantage and facilitate in consolidating the mien of a firm in a highly regulated market. This study will exam the relevance of ripe motive theories in the context of the late financial crisis and add to the books. The need for motivating sales representatives in the pharmaceutic sector is discussed in the presence of downward employment pressures on the sector in Europe. This seek will attempt to determine the applicability of the extrinsic and intrinsic motivators for salesforce motivation in pharmaceutic firms of Greece. The most signifi outho engrosst extrinsic ingredients determined by literature include salary, opportunity of hierarchical advancement and bonuses, while the most important factors in terms of intrinsic motivation include challenging assignments, flexible cypher arrangements, team-based chore d esign, verbal recognition, career development and self-efficacy. This interrogation will identify the techniques that after part be used to enhance salesforce motivation in pharmaceuticals sector of Greece.Determinants of sales representatives motivation in a Pharmaceutical company in Greece during the current inlet1.0- IntroductionThe sales representatives working for pharmaceutical firms in Europe face material probability of downsizing due to the increasing focus on salesforce intensity level postings as opposed to the traditional approach of placing importance to the size of the salesforce (Herwig 2003, pp. 42-56). The recent financial crisis has also led to the dwindling of caprioles in Greece and across the European continent. The pharmaceutical industry is faced with cut-throat competition and a highly motivated salesforce can provide competitive advantage to a firm and facilitate continuing positiveness and consolidation of the market share in a highly regulated mar ket (Danner and Ruzicic 2006, pp. 2-5). This research proposal is intended to develop an appropriate approach to measure the importation of the determinants of motivation in the context of Greece and the financial crisis.1.1- Statement of the problemWhat factors determine the motivation levels for sales representatives at pharmaceutical firms in Greece given the conditions plethoric during the current financial crisis?1.2- Aims and ObjectivesThis research aims to determine the interaction of motivational factors for the salesforce teams in pharmaceuticals with changing economic conditions. It will test the relevance of modern motivation theories in their attempt to explain the importance of the determinants of motivation in the context of an impending financial crisis in Greece. The following are the objectives of this research.To identify the factors that help determine the motivation levels for sales representatives unique to the pharmaceutical sector in Greece.To study the cult ural factors that influence motivation of sales representatives.To test the touch on of a lack of telephone circuit security on the motivation levels of salesforce in the pharmaceutical sector.To determine the methods of motivation acceptable to sales representatives.To identify the most useful technique that can be used to enhance motivation levels of sales employees.1.3- Significance of the researchThere is a scarcity of sector related studies of salesforce motivation in the context of Greece therefore, this research highlights the debate regarding the importance of motivating sales representatives in the pharmaceutical sector (Shim 2006, pp. 6-8). This study tests the relevance of motivation theories in the context of the recent financial crisis and adds to the modern literature that can be further studied in a regional context. The need for motivating the salesforce in the pharmaceutical sector is discussed in the presence of downward employment pressures on the industry. This study intends to incorporate the cultural differences and their impact on the success of motivation techniques utilised by firms (McAlister and Vandlen 2006, pp. 1-2).2.0- Literature ReviewErez and Isen (2002, p. 1055) use the expectancy theory to predict the motivation level of an individual(a) and test the extent of motivation created in individuals based on their perception that hard work will result in superior performance in terms of rewards, recognition and satisfaction. The study indicated that when the link between performance and outcome is specified, all lead components of expectancy motivation are influenced positively (Erez and Isen 2002, pp. 1065-1066). Seijts et al., (2004, p. 227) define design setting theory as the contention that goal commitment leads to a higher job performance compared to a vague performance goal. The results indicate that goal orientation can complement the motivation created through goal setting and influence an cash advance in performance of an employee.Maslow (1954) developed a theory of motivation and personality that provided a hierarchy of needs with the satisfaction of physical needs at the utmost level of hierarchy and self actualisation at the highest level the theory argued that the first level of hierarchy must be fulfilled in the lead an individual can proceed to the next level. Borkowski (2010, pp.118-124) discussed the ERG theory that provides an alternative approach to the hierarchy of needs by identifying three categories of needs universe, relatedness and growth.The existence includes all the basic necessities required by an individual to survive, relatedness facilitates the development of relationships in the society and growth relates to achievement and success (Locke and Latham 2006, pp. 265-267). However, the ERG theory suggests that an individual can attain higher levels of hierarchy before fulfilling the lower level of needs. This theory also accounts for the difference in needs between diffe rent cultures and societies and caters to the explanation of the frustration-regression principle implying that an individual may need existence related objects once relatedness is not satisfied (Bernard 1992, pp. 56-59 John 2005, pp. 16-19).McClellands theory of needs suggests that three needs of an individual need to be satisfied including achievement, power and tie beam individuals are motivated by a combination of these needs and some individuals may exhibit a strong tendency to be motivated by one of these factors (Borkowski 2010, pp. 125). Schultz et al., (2006, pp. 23-27) discuss the equity theory predicts that workers often tend to react to the speed of the individuals surrounding them at work. The study tests the relevance of equity theory in explaining worker motivation and find that workers tend to react to the speed of co-workers but the reactions tend to vary significantly from one individual to another.Malik and Naeem (2009, pp. 26-28) study the motivational preferenc es of pharmaceutical salesforce in the context of the maturation world and identify using a questionnaire analysis that the three most important motivators include pay and fringe benefits, job security and advance opportunities. It is also found that the motivation created through pay and fringe benefits has similar impact on all demographics. The motivational impact of job security was the highest amongst sales representatives with less than ten years experience owing to the high unemployment and the recent financial crisis. Therefore, it is prescribed that circumscribed emphasis should be lay on severance pay, outplacement and early retirement before initiating downsizing of pharmaceuticals salesforce (Woodbine and Liu 2010, pp. 28-30).McAlister and Vandlen (2006, pp. 1-3) highlight the importance of extrinsic and intrinsic motivators for salesforce motivation in pharmaceutical firms. The most significant extrinsic factors found in the study include salary, opportunity of hier archical advancement and bonuses, while the most important factors in terms of intrinsic motivation include challenging assignments, flexible work arrangements, team-based job design, verbal recognitions, career development and self-efficacy. The study also argues that taking cultural and generational differences into account can also prove to significantly improve salesforce motivation. Singh (2010, p. 72) also studies the importance of intrinsic and extrinsic factors, that may lead to higher job satisfaction in pharmaceutical salesforce and finds that growth, relationships with co-workers, promotion expectation, recognition, job security, operational procedures, delegation and quality of work supervision can lead to significant increase in motivation (Jansson and Vessman 1997, pp. 202-203). The internal promotion schemes and growth from inside the company can improve motivation amongst salesforce. The study also indicates that demographics have no significant impact on motivation levels in sales force (Gonsalves 2008, p. 3).Longino (2007, pp. 1-13) found that salesforce motivation and performance in pharmaceutical firms is significantly high when an appropriate territorial distribution and design is used by these firms. Danner and Ruzicic (2006, pp. 1-7) argue that pharmaceutical salesforce are no more governed by the size of the team and instead by salesforce effectiveness the widespread downsizing in the salesforce of pharmaceutical firms around Europe can lead to major concerns regarding job security and de-motivate the sales representatives. Therefore, increasing job security proves to be the most important factor for salesforce motivation in pharmaceuticals during the current financial crisis (Barnett 1999, pp. 6-10).3.0- Research MethodologyThe research will utilise a combination of the qualitative and quantitative methods to determine the significance of the factors that lead to increased motivation for sales representatives (Longino 2007, pp. 1-4). T he determinants of motivation highlighted by the literature review will be the focus of the analysis in the context of Greece and the recent financial crisis. The measurement of the impact of these factors on motivation levels will be quantitative however, the research will be reinforced by a qualitative analysis of the motivation techniques used by pharmaceutical firms using a case study approach (Hongchatikul 2008, pp. 12-13). The secondary research will examine the literature that focuses on developing innovative means for handling sales representatives with different profiles and segments. Primary info for this research will be collected by developing a questionnaire for the sales representatives working at pharmaceuticals firms.3.1- Sampling MethodologyThe sampling methodology chosen for this study gets a multi-stage sampling process involving two plain phases of selection process of the firms used for analysis (Alan 2011, pp. 21-26). The initial stage involves the selection of the sectors that are the focus of this research this is based on conscious selection of the tremendous scale pharmaceutical firms operating in Greece. The second stage includes the selection of the sales representatives for questionnaires using a non-probability sample as the goal is to select a maximum size for the sample and the minimum sample size will be a hundred sales representatives (Gordy 2000, pp. 139-148). The research may also involve interviews with pharmaceutical firm managers depending on the resources and the cooperation available from the companies.3.2- ResourcesThe dissertation will accomplish a review of the literature on sales force motivation, motivation techniques and the impact of a recession on sales force motivation levels. The research resources include eminent online journals including the Science Direct, Blackwell Synergy, Jstor, Ebrary, Springer Link, Ingenta Connect, Google Books and Google Scholar, and the books and publications available at the li brary. The resource puddle will be filtered after conducting a preliminary review of the literature available and the relevant literature will be sorted for inclusion into the dissertation.3.3- estimable ObligationsIt is crucial to uphold the integrity of research process and the ethical conduct of the researcher is manifest from the fact that a replica of all the literature and data used for the research will be maintained and made available upon request. The contact to the moral risks posed during the exploration process is also diminished by certifying that the researcher uses a manageable sample for case analysis to be able to conduct an in-depth analysis of the motivation techniques used by the selected firms (Nelson 2004, pp. 4).4.0- ConclusionThe research on salesforce motivation in the pharmaceuticals sector in Greece will not only add to the existing pool of literature on salesforce motivation but it will also create interest in the testing of modern theories of motivatio n and the impact of the recent financial crisis on the determinants of salesforce motivation (Iguisi 2009, pp. 147-149). This provides fillip for sector based studies on salesforce motivation and an opportunity to compare the results obtained in different industries and across diverse cultures and economies.ReferencesAlan, B., (2011). business line research methods. Oxford Oxford University Press.Barnett, C., (1999). Motivation theories Integration. New Hampshire Whittemore School of Business and Economics, University of New Hampshire.Bernard, W., (1992). Human motivation Metaphors, theories and research. Michigan Sage Publishers.Borkowski, N., (2010). Organisation behaviour in healthcare. Sudbury Jones and Barlett Publishers.Danner, S., and Ruzicic, A., (2006). The European pharmaceutical industry Delivering sales excellence in lush times A roadmap for getting the basics right and exploring the future. Munich Roland Berger.Erez, A., and Isen, A., (2002). The influence of positi ve effect on the components of expectancy motivation. Journal of Applied Psychology, Vol. 87 (6), pp. 1055-1067.Gonsalves, B., (2008). Retaining and motivating your sales force in Asia. New York Mercer Series.Gordy, M., (2000). A comparative anatomy of credit risk models. Journal of Banking and Finance, Vol. 24 (1), pp. 119149.Herwig, J., (2003). Motivate and reward Performance appraisal and incentive systems for business success. New York Palgrave MacMillan.Hongchatikul, U., (2008). The impact of organisational development interventions on employee commitment and motivation and customer satisfaction A case study. Bangkok Graduate School of Business, humming Mak Campus.Iguisi, O., (2009). Motivation related values across cultures. African Journal of Business Management, Vol. 3 (4), pp. 141-150.Jansson, S., and Vessman, J., (1997). The industrial point of view Competence development in Pharmaceutical industry. American Journal of Pharmaceutical Education, Vol. 61, pp. 202-203.John, M., (2005). Organizational behaviour I. Essential theories of motivation and leadership. New York M.E Sharpe Incorporation.Locke, E., and Latham, G., (2006). New directions in goal setting theory. Current Directions in mental Science, Vol. 15 (5), pp. 265-268.Longino, E., (2007). Sales management control, territory design, sales force performance, and sales organisational effectiveness in pharmaceutical industry. Boca Raton Eric Longino.Malik, M., and Naeem, B., (2009). Motivational preferences of pharmaceutical sales force existential evidence from Pakistan. Pakistan Economic and Social Review, Vol. 47 (1), pp. 19-30.McAlister, R., and Vandlen, C., (2006). What types of rewards or recognition practices motivate individuals to be creative and innovative, particularly those in RD functions whose products are developed over large time periods? Cornell Cornell University.Nelson, K., (2004). Motivating high performance in pharmaceutical sales teams Key compensation and team process f actors. New York Lantern Group.Rye, D., (1998). 1,001 ways to inspire your organization, your team, and yourself. capital of Seychelles Castle Books.Schultz, K., Schoenherr, T., and Nembhard, D., (2006). Equity theory effects on worker motivation and speed on an assembly line. Boston Harvard Business School.Seijts, G., Latham, G., Tasa, K., and Latham, B., (2004). Goal setting and goal orientation n integration of two different yet related literatures. Academy of Management Journal, Vol. 47 (2), pp. 227-239.Shim, S., (2006). Adoption of pharmaceutical sales force automation systems An exploratory study. South Orange Stillman School of Business, Seton Hall University.Singh, V., (2010). Job satisfaction among pharmaceutical sales force in South Africa A case with special reference to Cape Town. letme Aratrmalar Dergisi, Vol. 2 (2), pp. 63-74.Woodbine, G., and Liu, J., (2010). Leadership styles and the moral choice of internal auditors. Electronic Journal of Business Ethics and Organi sation Studies, Vol. 15 (1), pp. 28-35.

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